Notice of Recall

2021 Product Safety Recall -  All genuine Zen Magnets and Neoballs have been recalled and are no longer for sale.

Visit the Zen Magnets page for more information and to receive a refund.

Click here or call 1-844-936-6245 to receive a refund.



Those who ordered Newbcubes and certain Neoball magnets between August 4, 2014 and May 14, 2015 are subject to a recall as ordered by Judge Christine M. Arguello. The full order can be found here.


If you purchased: Green, Blue, Purple, Yellow, Orange, Magenta, Red, Nickel coated Neoballs, or any color of Newbcubes, you may return your product for a refund of the original amount purchased if sent to: 

Zen Magnets LLC, PO Box 1744, Boulder CO 80306


Those subject to the recall will automatically be emailed the same information posted above by April 12, 2016, at the email address used for purchase. Those who purchased Neoballs of a different color, or from a different time, are offered a voluntary recall described here:


Why are these magnets being recalled? Find a summary in this archived newsletter, or read the full order above.